Delivery Time
Overview
At The Golden Wrap, we strive to deliver your personalized gifts with care and precision. This Shipping Policy outlines our shipping practices, including information on shipping methods, costs, and delivery times. By placing an order with us, you agree to the terms and conditions set forth in this policy.
General Information
All orders are subject to product availability. If an item in your order is unavailable, we will notify you and provide an estimated restock date or an option for a refund.
Shipping Partners
The Golden Wrap partners with reputable third-party courier services to ensure timely and reliable delivery of your orders. We work with various courier partners, and the selection of the courier service for each order is based on factors such as destination, package size, and delivery time requirements.
Shipping Rates
Shipping rates vary depending on several factors, including the destination, weight, dimensions of the package, and the selected courier service. The rates are subject to the location and the specific courier chosen. In some cases, additional shipping charges may need to be borne by the customer, especially for remote or hard-to-reach areas. We strive to offer competitive shipping rates and will provide the best available options based on your order details.
Order Processing Time
Orders are typically processed within 3-4 business days after the order has been placed and payment has been confirmed. Please note that order processing times may vary based on the complexity of customization and product availability. We will notify you if there are any significant delays.
Delivery Time
Delivery times vary based on the destination and the selected shipping method. While we aim to deliver your order as quickly as possible, estimated delivery times are provided by the courier partner on a per-order basis and are not guaranteed.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions, public holidays, or transportation delays.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number and a link to the courier’s tracking system. You can use this information to monitor the status of your delivery.
Shipping Address
Please ensure that your shipping address is accurate and complete. The Golden Wrap is not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply for reshipping.
Customs and Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees that may be levied by their country’s customs authorities. These charges are not included in the product price or shipping cost and are the customer’s responsibility.
Privacy and Data Protection
In compliance with Indian laws on privacy, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant regulations, The Golden Wrap ensures that your personal information is securely handled during the shipping process. We share only necessary information with our third-party courier partners to facilitate delivery and comply with legal requirements. For more details, please refer to our Privacy Policy
Damaged or Lost Packages
While we take utmost care in packaging and shipping your order, The Golden Wrap is not liable for any damage or loss that occurs during transit. In the event of a lost or damaged package, please contact us immediately, and we will assist you in filing a claim with the courier service.
Customer Support
If you have any questions or concerns about our Shipping Policy or your order’s status, please contact us at:
The Golden Wrap
C706, L&T Green Park, nearby Tamil Nadu Agricultural University, Jagadish Nagar,
Vasanthamnagar, Seeranaickenpalayam, Coimbatore, Tamil Nadu 641007
Email: gifts@thegoldenwrap.com
Phone: +91 86100-10856